Privacy Policy

At Muatar Fragrances (SMC-Private) Limited, accessible from Muatar.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by Muatar.com and how we use it.

Information We Collect

When you visit our website, we may collect certain personal data to enhance your shopping experience, including:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, etc.
  • Payment Information: Credit card or bank details processed through secure third-party payment gateways.
  • Usage Data: Information on how you use our website, such as IP addresses, browser type, and device details.

How We Use Your Information

The information we collect is used for various purposes, including:

  • To process your orders and provide customer service.
  • To personalize your shopping experience and improve our services.
  • To send periodic emails regarding your order or other products and services.
  • To comply with legal obligations or enforce our terms and conditions.

Data Protection

Your privacy and the security of your personal data are of utmost importance to us. We employ a variety of security measures to protect your personal information, including:

  • Use of SSL encryption to secure sensitive data transmission.
  • Regular monitoring of our systems for any potential vulnerabilities.
  • Limiting access to personal data only to employees who need it for business purposes.

Cookies

Our website uses cookies to improve user experience. By continuing to use Muatar.com, you agree to our use of cookies. Cookies are small text files stored on your device that allow us to identify your preferences and help with site navigation.

Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to help us operate our business, process payments, or fulfill orders. All third-party service providers are required to maintain the confidentiality of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your data.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us through our customer support page.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the date at the top. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us: